The guys at Norris just finished up a complete take out and replacement of our HVAC after our previous system failed. Great service, from start to finish, from the initial service call to seeing us through the new install. They walked us through equipment choices, financing options, and because we were totally without a/c, adjusted so we got quick service. They made sure it all got installed right, and it was like they weren't even here--except now we have high-efficient cooling and heating. Grateful for the help. Super-pleased with the results. Don't want to do this again, anytime soon (with the 10-year parts & labor warranty we won't), but when we do, it's one call, ya'll.
I had a leak in my parents bathroom at 8pm last week. Called their answering service and Jennifer set me up and sent guys out. Keith and Kevin did a thorough job at finding the problem and did everything possible to get it taken care of. All while being respectful and courteous. That goes a long way with me and I appreciate it very much. I’d recommend Norris’ anytime to anyone. Thank you