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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!


Norris Mechanical tore out our old heat pump and replaced it with a new gas furnace and AC unit. They also installed a standby generator. We were all electric before so new gas lines had to be ran which they also installed. They were professional and finished the whole job in a timely manner. I would recommend them to anyone.

Jeff Ochs

The Norris Inc is a definition of professionalism and promise kept. I dashed into their shop to find out about replacing my HVAC system after my AC broke down only to be greeted with genuine interest and effort to help, explaining all the options I have to solve my problem.

Right away, their staff accompanied me from Eldorado all the way to Camden to inspect both my system and home. All other local HVAC companies were a disappointment. Norris helped with an unbelievable financing, installed the new system in record time and at the lowest cost, and offered a great after service at no additional cost. The staff were respectful and cheerful too. 5 stars are not enough to show my gratitude to them. Give ’em a try and see what I’m saying. Thank you Norris!

E Meka

Great customer service and nice group of men that always get the job done.

Kamisha Jackson
El Dorado, AR

I cannot say enough positive things about this business; they are fantastic! They are friendly, responsive, and super helpful in solving issues by going above and beyond every time. I have used them for AC maintenance, plumbing, and generator installation and maintenance. I highly recommend Norris Mechanical for all your home maintenance needs!

Christine Whan

I was well pleased with the service and service men…they gave me a date and time and they were on time and finished in a timely manner….very professional and very friendly team ♥️♥️

Loretta Franklin
El Dorado, AR

The men are courteous and considerate and very experienced in what they do! They keep the customer informed!

Benjy McCann
El Dorado, AR

I had a leak in my parents bathroom at 8pm last week. Called their answering service and Jennifer set me up and sent guys out. Keith and Kevin did a thorough job at finding the problem and did everything possible to get it taken care of. All while being respectful and courteous. That goes a long way with me and I appreciate it very much. I’d recommend Norris’ anytime to anyone. Thank you

Julia Calhoun
Junction City, Arkansas

Positive: Quality, Responsiveness, Value

Macy Pratt

Fast, effective service. Friendly staff. My AC is running better than it has ever run. They managed to get my AC working far better than the company that actually installed it. I will only use Norris from now on.

Brian Dixon

This place is AWESOME!! They came out to fix our busted pipe then had to come back out at 10 that night to fix it again due to another peice breaking…they didnt leave us hanging!! They are very nice and prompt.

Jamie Culverhouse