Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I had a leak in my parents bathroom at 8pm last week. Called their answering service and Jennifer set me up and sent guys out. Keith and Kevin did a thorough job at finding the problem and did everything possible to get it taken care of. All while being respectful and courteous. That goes a long way with me and I appreciate it very much. I’d recommend Norris’ anytime to anyone. Thank you

Julia Calhoun
Junction City, Arkansas
5

Services: Faucet installation, HVAC system maintenance, Water heater installation, Heating system maintenance, Faucet repair, Installation, A/C system repair, Plumbing pipe repair, Repair HVAC, A/C system maintenance, Shower repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Walker Cannon
5

Professionalism from start to finish. Enjoying the cool! Thanks Bruce, Jennifer, Kevin, Woody, and Josh.

David Voss
El Dorado, AR
5

The guys at Norris just finished up a complete take out and replacement of our HVAC after our previous system failed. Great service, from start to finish, from the initial service call to seeing us through the new install. They walked us through equipment choices, financing options, and because we were totally without a/c, adjusted so we got quick service. They made sure it all got installed right, and it was like they weren’t even here–except now we have high-efficient cooling and heating. Grateful for the help. Super-pleased with the results. Don’t want to do this again, anytime soon (with the 10-year parts & labor warranty we won’t), but when we do, it’s one call, ya’ll.

David Stipp-Bethune
El Dorado, AR
5

Thanks once again to Ricky and Norris Mechanical for coming out and solving my ‘issues’!! 😀 They are the best!

Dolly Smith
El Dorado, AR
5

The men are courteous and considerate and very experienced in what they do! They keep the customer informed!

Benjy McCann
El Dorado, AR
5

I cannot say enough positive things about this business; they are fantastic! They are friendly, responsive, and super helpful in solving issues by going above and beyond every time. I have used them for AC maintenance, plumbing, and generator installation and maintenance. I highly recommend Norris Mechanical for all your home maintenance needs!

Christine Whan
5

Fast, friendly, and very knowledgeable!!! We will definitely be using them for all future plumbing, heating/air, etc… projects!!!!

Kristen Boothe
5

Called them, they came, checked it out, explained what was wrong, then fixed it! Very nice guys, nice manners!! We were Happy with their work, & would recommend them to get the job done! Thanks again!

Paula McGoogan

They are experienced professionals. They work well together as a team. Very customer friendly. They will go the extra mile to satisfy a customer. Highly recommend

Ginnie Ann Daniels
5