Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
To say I’m impressed is an understatement. My mama recently used Norris Mechanical to replace her AC unit. She just kept saying how nice they treated her. I was shocked when she said that they were bringing 2 window units so she could be cool ( in 100 degree weather) until her unit was installed. Your kindness to my 80 year old mama did not go unnoticed. I also feel like she got a fair price instead of being scammed like many companies . I will gladly recommend Norris Mechanical Shop Inc. to all my friends.
Fast, friendly, and very knowledgeable!!! We will definitely be using them for all future plumbing, heating/air, etc… projects!!!!
The guys at Norris just finished up a complete take out and replacement of our HVAC after our previous system failed. Great service, from start to finish, from the initial service call to seeing us through the new install. They walked us through equipment choices, financing options, and because we were totally without a/c, adjusted so we got quick service. They made sure it all got installed right, and it was like they weren’t even here–except now we have high-efficient cooling and heating. Grateful for the help. Super-pleased with the results. Don’t want to do this again, anytime soon (with the 10-year parts & labor warranty we won’t), but when we do, it’s one call, ya’ll.
Norris Mechanical tore out our old heat pump and replaced it with a new gas furnace and AC unit. They also installed a standby generator. We were all electric before so new gas lines had to be ran which they also installed. They were professional and finished the whole job in a timely manner. I would recommend them to anyone.
The fine folks at Norris Mechanical are my heroes today! It’s cool and comfortable in my house and I could not be more pleased with the fast, friendly service. They went above and beyond for us this week. Thanks y’all! We really do appreciate you!
During this recent power outage in Eldo, my generator wasn’t working. They sent a serviceman out and in less than an hour we had power. He courteous, knowledgeable and did a great job. He even gave me some great tips to maintain my generator. Norris, you have my business as long as I live in Eldo.
Services: Faucet installation, HVAC system maintenance, Water heater installation, Heating system maintenance, Faucet repair, Installation, A/C system repair, Plumbing pipe repair, Repair HVAC, A/C system maintenance, Shower repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Absolutely love the maintenance service they have. They come check, service and clean your ac/heat unit right before summer and again in the fall for a price cheaper than one visit from others. Peace of mind in this horrible economy is a blessing!! Highly recommend this company!!
The Norris Inc is a definition of professionalism and promise kept. I dashed into their shop to find out about replacing my HVAC system after my AC broke down only to be greeted with genuine interest and effort to help, explaining all the options I have to solve my problem.
Right away, their staff accompanied me from Eldorado all the way to Camden to inspect both my system and home. All other local HVAC companies were a disappointment. Norris helped with an unbelievable financing, installed the new system in record time and at the lowest cost, and offered a great after service at no additional cost. The staff were respectful and cheerful too. 5 stars are not enough to show my gratitude to them. Give ’em a try and see what I’m saying. Thank you Norris!
Called them, they came, checked it out, explained what was wrong, then fixed it! Very nice guys, nice manners!! We were Happy with their work, & would recommend them to get the job done! Thanks again!