Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

They are fast, fair, friendly and the best service in our area! I won’t use any other company. Why leave the BEST for something less. ❤️❤️❤️

Charlotte Washington
El Dorado, AR
5
M

Called them, they came, checked it out, explained what was wrong, then fixed it! Very nice guys, nice manners!! We were Happy with their work, & would recommend them to get the job done! Thanks again!

Paula McGoogan

To say I’m impressed is an understatement. My mama recently used Norris Mechanical to replace her AC unit. She just kept saying how nice they treated her. I was shocked when she said that they were bringing 2 window units so she could be cool ( in 100 degree weather) until her unit was installed. Your kindness to my 80 year old mama did not go unnoticed. I also feel like she got a fair price instead of being scammed like many companies . I will gladly recommend Norris Mechanical Shop Inc. to all my friends.

Shanna McLelland
Junction City, AR
5

The men are courteous and considerate and very experienced in what they do! They keep the customer informed!

Benjy McCann
El Dorado, AR
5

Services: Faucet installation, HVAC system maintenance, Water heater installation, Heating system maintenance, Faucet repair, Installation, A/C system repair, Plumbing pipe repair, Repair HVAC, A/C system maintenance, Shower repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Walker Cannon
5

I cannot say enough positive things about this business; they are fantastic! They are friendly, responsive, and super helpful in solving issues by going above and beyond every time. I have used them for AC maintenance, plumbing, and generator installation and maintenance. I highly recommend Norris Mechanical for all your home maintenance needs!

Christine Whan
5

They are experienced professionals. They work well together as a team. Very customer friendly. They will go the extra mile to satisfy a customer. Highly recommend

Ginnie Ann Daniels
5
O

Norris Mechanical tore out our old heat pump and replaced it with a new gas furnace and AC unit. They also installed a standby generator. We were all electric before so new gas lines had to be ran which they also installed. They were professional and finished the whole job in a timely manner. I would recommend them to anyone.

Jeff Ochs
5

The Norris Inc is a definition of professionalism and promise kept. I dashed into their shop to find out about replacing my HVAC system after my AC broke down only to be greeted with genuine interest and effort to help, explaining all the options I have to solve my problem.

Right away, their staff accompanied me from Eldorado all the way to Camden to inspect both my system and home. All other local HVAC companies were a disappointment. Norris helped with an unbelievable financing, installed the new system in record time and at the lowest cost, and offered a great after service at no additional cost. The staff were respectful and cheerful too. 5 stars are not enough to show my gratitude to them. Give ’em a try and see what I’m saying. Thank you Norris!

E Meka
5
D

Fast, effective service. Friendly staff. My AC is running better than it has ever run. They managed to get my AC working far better than the company that actually installed it. I will only use Norris from now on.

Brian Dixon