Testimonials

You all are the absolute best! We never think of calling anyone else because you all have done such an outstanding job for us. You all took care of replacing the AC last year and later the issues with the well pump, and now you have replaced an on demand hot water heater. We couldn’t ask for better service! Thank you for taking care of us!

Fast, effective service. Friendly staff. My AC is running better than it has ever run. They managed to get my AC working far better than the company that actually installed it. I will only use Norris from now on.

During this recent power outage in Eldo, my generator wasn’t working. They sent a serviceman out and in less than an hour we had power. He courteous, knowledgeable and did a great job. He even gave me some great tips to maintain my generator. Norris, you have my business as long as I live in Eldo.

Very professional. I highly recommend.

This crew was friendly and professional. Thanks for a job well done.

Thanks once again to Ricky and Norris Mechanical for coming out and solving my ‘issues’!! 😀 They are the best!

Bruce @ Norris Mechanical Shop (NMS) was quick to respond with a bid when my A/C unit flooded for the third time in 3 months and American Home Shield (AHS) refused to honor their insurance policy in a reasonable time. After 3 months of almost daily calls to AHS, I needed to quickly remove a serious health risk (one disabled person plus two retired people forms my household) plus two scheduled operations within two weeks. I believe AHS stalled to get out of doing the work. I let Bruce know I wanted them to do the work. The crew showed up the next business day that I was available. The crew worked professionally and completed the work in a few days. I certainly would use Norris again if the need arose.

I had an emergency with my unit. Called another company and they worked on it from Friday to late Sat with no improvement. I had contacted 4 companies and Norris is the only one that called me back to schedule that day. I put them off but did setup a service apt for the other 2 units. Late Sunday I emailed and Jennifer replied with she would have them there first thing MOnday AM. They were there at 8:30 am and troubleshot the solution by 9 am. While they were there, the other 2 units hadn’t had any maintenance on them in over 5 years. They serviced all the units and fixed the unit that was faulty. I HIGHLY recommend this company for their response quickly to a non-customer (who is now forever), respective knowledgeable technicians (I’m an engineer in Maintenance so I know good vs bad) and were no nonsense efficent in resolving my issues.

Positive: Quality, Responsiveness, Value

Called them, they came, checked it out, explained what was wrong, then fixed it! Very nice guys, nice manners!! We were Happy with their work, & would recommend them to get the job done! Thanks again!