Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
The men are courteous and considerate and very experienced in what they do! They keep the customer informed!
I had an emergency with my unit. Called another company and they worked on it from Friday to late Sat with no improvement. I had contacted 4 companies and Norris is the only one that called me back to schedule that day. I put them off but did setup a service apt for the other 2 units. Late Sunday I emailed and Jennifer replied with she would have them there first thing MOnday AM. They were there at 8:30 am and troubleshot the solution by 9 am. While they were there, the other 2 units hadn’t had any maintenance on them in over 5 years. They serviced all the units and fixed the unit that was faulty. I HIGHLY recommend this company for their response quickly to a non-customer (who is now forever), respective knowledgeable technicians (I’m an engineer in Maintenance so I know good vs bad) and were no nonsense efficent in resolving my issues.
They are fast, fair, friendly and the best service in our area! I won’t use any other company. Why leave the BEST for something less. ❤️❤️❤️
Positive: Quality, Responsiveness, Value
Prompt service, good work, fair price.
They are experienced professionals. They work well together as a team. Very customer friendly. They will go the extra mile to satisfy a customer. Highly recommend
I was well pleased with the service and service men…they gave me a date and time and they were on time and finished in a timely manner….very professional and very friendly team ♥️♥️
From the ladies in the office to the men that came to my home, they were all top notch! From beginning to end excellent service. Polite, knowledgeable, great work and completed the job quickly. I recommend them whole heartedly!!!!
Norris Mechanical tore out our old heat pump and replaced it with a new gas furnace and AC unit. They also installed a standby generator. We were all electric before so new gas lines had to be ran which they also installed. They were professional and finished the whole job in a timely manner. I would recommend them to anyone.
Great price very friendly service very knowledgeable of the current up to date systems would highly recommend using Norris overall it’s the best service we have ever had 100% satisfied