Testimonials

Jennifer was absolutely amazing and walked me through every step of the process definitely by far the best place for all of your plumbing and mechanical needs!!!! They will be my go-to people!

Absolutely love the maintenance service they have. They come check, service and clean your ac/heat unit right before summer and again in the fall for a price cheaper than one visit from others. Peace of mind in this horrible economy is a blessing!! Highly recommend this company!!

This place is AWESOME!! They came out to fix our busted pipe then had to come back out at 10 that night to fix it again due to another peice breaking…they didnt leave us hanging!! They are very nice and prompt.

Great price very friendly service very knowledgeable of the current up to date systems would highly recommend using Norris overall it’s the best service we have ever had 100% satisfied

They are fast, fair, friendly and the best service in our area! I won’t use any other company. Why leave the BEST for something less. ❤️❤️❤️

During this recent power outage in Eldo, my generator wasn’t working. They sent a serviceman out and in less than an hour we had power. He courteous, knowledgeable and did a great job. He even gave me some great tips to maintain my generator. Norris, you have my business as long as I live in Eldo.

The employees have always been very courteous and knowledgeable. Be sure to check out their tankless hot water heaters. I love mine.

I had an emergency with my unit. Called another company and they worked on it from Friday to late Sat with no improvement. I had contacted 4 companies and Norris is the only one that called me back to schedule that day. I put them off but did setup a service apt for the other 2 units. Late Sunday I emailed and Jennifer replied with she would have them there first thing MOnday AM. They were there at 8:30 am and troubleshot the solution by 9 am. While they were there, the other 2 units hadn’t had any maintenance on them in over 5 years. They serviced all the units and fixed the unit that was faulty. I HIGHLY recommend this company for their response quickly to a non-customer (who is now forever), respective knowledgeable technicians (I’m an engineer in Maintenance so I know good vs bad) and were no nonsense efficent in resolving my issues.

The Norris Inc is a definition of professionalism and promise kept. I dashed into their shop to find out about replacing my HVAC system after my AC broke down only to be greeted with genuine interest and effort to help, explaining all the options I have to solve my problem.

Right away, their staff accompanied me from Eldorado all the way to Camden to inspect both my system and home. All other local HVAC companies were a disappointment. Norris helped with an unbelievable financing, installed the new system in record time and at the lowest cost, and offered a great after service at no additional cost. The staff were respectful and cheerful too. 5 stars are not enough to show my gratitude to them. Give ’em a try and see what I’m saying. Thank you Norris!

From the ladies in the office to the men that came to my home, they were all top notch! From beginning to end excellent service. Polite, knowledgeable, great work and completed the job quickly. I recommend them whole heartedly!!!!