Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
The replacement went so perfectly. Your servicemen were fast and we appreciate how quickly you got our new unit in.
To say I’m impressed is an understatement. My mama recently used Norris Mechanical to replace her AC unit. She just kept saying how nice they treated her. I was shocked when she said that they were bringing 2 window units so she could be cool ( in 100 degree weather) until her unit was installed. Your kindness to my 80 year old mama did not go unnoticed. I also feel like she got a fair price instead of being scammed like many companies . I will gladly recommend Norris Mechanical Shop Inc. to all my friends.
The guys at Norris just finished up a complete take out and replacement of our HVAC after our previous system failed. Great service, from start to finish, from the initial service call to seeing us through the new install. They walked us through equipment choices, financing options, and because we were totally without a/c, adjusted so we got quick service. They made sure it all got installed right, and it was like they weren’t even here–except now we have high-efficient cooling and heating. Grateful for the help. Super-pleased with the results. Don’t want to do this again, anytime soon (with the 10-year parts & labor warranty we won’t), but when we do, it’s one call, ya’ll.
The fine folks at Norris Mechanical are my heroes today! It’s cool and comfortable in my house and I could not be more pleased with the fast, friendly service. They went above and beyond for us this week. Thanks y’all! We really do appreciate you!
I had an emergency with my unit. Called another company and they worked on it from Friday to late Sat with no improvement. I had contacted 4 companies and Norris is the only one that called me back to schedule that day. I put them off but did setup a service apt for the other 2 units. Late Sunday I emailed and Jennifer replied with she would have them there first thing MOnday AM. They were there at 8:30 am and troubleshot the solution by 9 am. While they were there, the other 2 units hadn’t had any maintenance on them in over 5 years. They serviced all the units and fixed the unit that was faulty. I HIGHLY recommend this company for their response quickly to a non-customer (who is now forever), respective knowledgeable technicians (I’m an engineer in Maintenance so I know good vs bad) and were no nonsense efficent in resolving my issues.
Great price very friendly service very knowledgeable of the current up to date systems would highly recommend using Norris overall it’s the best service we have ever had 100% satisfied
I cannot say enough positive things about this business; they are fantastic! They are friendly, responsive, and super helpful in solving issues by going above and beyond every time. I have used them for AC maintenance, plumbing, and generator installation and maintenance. I highly recommend Norris Mechanical for all your home maintenance needs!
I was well pleased with the service and service men…they gave me a date and time and they were on time and finished in a timely manner….very professional and very friendly team ♥️♥️
Prompt service, good work, fair price.
Jennifer was absolutely amazing and walked me through every step of the process definitely by far the best place for all of your plumbing and mechanical needs!!!! They will be my go-to people!