Testimonials

The fine folks at Norris Mechanical are my heroes today! It’s cool and comfortable in my house and I could not be more pleased with the fast, friendly service. They went above and beyond for us this week. Thanks y’all! We really do appreciate you!

Anytime I call norris mechanical to do a job they don’t hesitate. I have never had a problem with any job they have done. From the secretary to the workers, they are all professional.

To say I’m impressed is an understatement. My mama recently used Norris Mechanical to replace her AC unit. She just kept saying how nice they treated her. I was shocked when she said that they were bringing 2 window units so she could be cool ( in 100 degree weather) until her unit was installed. Your kindness to my 80 year old mama did not go unnoticed. I also feel like she got a fair price instead of being scammed like many companies . I will gladly recommend Norris Mechanical Shop Inc. to all my friends.

Fast, friendly, and very knowledgeable!!! We will definitely be using them for all future plumbing, heating/air, etc… projects!!!!

Water line was busted. I went to Norris Mechanical and spoke with Bruce Floss. Mr. Floss was a very nice person. He advised that he could have someone out in a couple of hours, which he did. They did a very good job and I would recommend they to anyone.

Prompt, courteous, efficient service. Technicians and office staff made us feel valued as customers. They provided us with clear explanations on our new heating/AC unit.

The guys at Norris just finished up a complete take out and replacement of our HVAC after our previous system failed. Great service, from start to finish, from the initial service call to seeing us through the new install. They walked us through equipment choices, financing options, and because we were totally without a/c, adjusted so we got quick service. They made sure it all got installed right, and it was like they weren’t even here–except now we have high-efficient cooling and heating. Grateful for the help. Super-pleased with the results. Don’t want to do this again, anytime soon (with the 10-year parts & labor warranty we won’t), but when we do, it’s one call, ya’ll.

Norris Mechanical tore out our old heat pump and replaced it with a new gas furnace and AC unit. They also installed a standby generator. We were all electric before so new gas lines had to be ran which they also installed. They were professional and finished the whole job in a timely manner. I would recommend them to anyone.

I had an emergency with my unit. Called another company and they worked on it from Friday to late Sat with no improvement. I had contacted 4 companies and Norris is the only one that called me back to schedule that day. I put them off but did setup a service apt for the other 2 units. Late Sunday I emailed and Jennifer replied with she would have them there first thing MOnday AM. They were there at 8:30 am and troubleshot the solution by 9 am. While they were there, the other 2 units hadn’t had any maintenance on them in over 5 years. They serviced all the units and fixed the unit that was faulty. I HIGHLY recommend this company for their response quickly to a non-customer (who is now forever), respective knowledgeable technicians (I’m an engineer in Maintenance so I know good vs bad) and were no nonsense efficent in resolving my issues.

Jennifer was absolutely amazing and walked me through every step of the process definitely by far the best place for all of your plumbing and mechanical needs!!!! They will be my go-to people!