Testimonials

The guys at Norris just finished up a complete take out and replacement of our HVAC after our previous system failed. Great service, from start to finish, from the initial service call to seeing us through the new install. They walked us through equipment choices, financing options, and because we were totally without a/c, adjusted so we got quick service. They made sure it all got installed right, and it was like they weren’t even here–except now we have high-efficient cooling and heating. Grateful for the help. Super-pleased with the results. Don’t want to do this again, anytime soon (with the 10-year parts & labor warranty we won’t), but when we do, it’s one call, ya’ll.

Fast, effective service. Friendly staff. My AC is running better than it has ever run. They managed to get my AC working far better than the company that actually installed it. I will only use Norris from now on.

This place is AWESOME!! They came out to fix our busted pipe then had to come back out at 10 that night to fix it again due to another peice breaking…they didnt leave us hanging!! They are very nice and prompt.

Services: Faucet installation, HVAC system maintenance, Water heater installation, Heating system maintenance, Faucet repair, Installation, A/C system repair, Plumbing pipe repair, Repair HVAC, A/C system maintenance, Shower repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

They are fast, fair, friendly and the best service in our area! I won’t use any other company. Why leave the BEST for something less. ❤️❤️❤️

I had an emergency with my unit. Called another company and they worked on it from Friday to late Sat with no improvement. I had contacted 4 companies and Norris is the only one that called me back to schedule that day. I put them off but did setup a service apt for the other 2 units. Late Sunday I emailed and Jennifer replied with she would have them there first thing MOnday AM. They were there at 8:30 am and troubleshot the solution by 9 am. While they were there, the other 2 units hadn’t had any maintenance on them in over 5 years. They serviced all the units and fixed the unit that was faulty. I HIGHLY recommend this company for their response quickly to a non-customer (who is now forever), respective knowledgeable technicians (I’m an engineer in Maintenance so I know good vs bad) and were no nonsense efficent in resolving my issues.

Absolutely love the maintenance service they have. They come check, service and clean your ac/heat unit right before summer and again in the fall for a price cheaper than one visit from others. Peace of mind in this horrible economy is a blessing!! Highly recommend this company!!

Fast, friendly, and very knowledgeable!!! We will definitely be using them for all future plumbing, heating/air, etc… projects!!!!

Thanks once again to Ricky and Norris Mechanical for coming out and solving my ‘issues’!! 😀 They are the best!

To say I’m impressed is an understatement. My mama recently used Norris Mechanical to replace her AC unit. She just kept saying how nice they treated her. I was shocked when she said that they were bringing 2 window units so she could be cool ( in 100 degree weather) until her unit was installed. Your kindness to my 80 year old mama did not go unnoticed. I also feel like she got a fair price instead of being scammed like many companies . I will gladly recommend Norris Mechanical Shop Inc. to all my friends.